SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bonafidegallery.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bonafidegallery.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good and functional
This charger is a lifesaver! With 6 ports, I can charge all my devices at once. Plus, it's super fast!
finally found a solution for charging multiple gadgets at the same time, works great with both android and iphone
A must-have for anyone with several devices to charge. The speed is impressive and it's so convenient not having to use different chargers.
The best part about this charger? It has USB-C ports! Fast charging my phone has never been easier. 😊
this thing is awesome! no more fighting over who gets to use the charger first in our house.
Excellent charger! Congratulations to the seller!
Impressive power output from such a small device. Charges faster than any other adapter I've used before.
Havent tried yet but looks good.
I was skeptical about the 65W power output but it really does charge my devices super quickly. This is a keeper!
Fast charging
so glad i found this! charges my phone and earbuds at the same time and fast too.
The space-saving design of this charger is perfect for my small apartment. Plus, it's so quick to charge multiple devices.
This adapter has become an essential part of my tech gear. It’s convenient and efficient.
Great product! With 6 ports I can now charge all my gadgets simultaneously without any hassle.👍
I never thought I'd be excited about a charger but here we are! This thing charges my phone so quickly it's incredible.
Working
Bought this for travelling - what a game-changer! Compact yet powerful enough to charge all my devices.
I love the compact design of this wall adapter. It fits perfectly in my travel bag and charges everything quickly.
Great item