SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bonafidegallery.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bonafidegallery.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As a parent, I'm always on the lookout for products that make my life easier and this waterproof baby bib has done just that. It's not only functional but also incredibly stylish with its cute cartoon design. The adjustable apron is such a thoughtful addition; it allows me to customize the fit depending on my child's size which means we'll be using it for some time. Cleaning up after meals used to be such a hassle, but now any spills or stains are caught by the bib instead of ruining clothes. This is definitely one of those must-have items for any parents there!
Amazingly convenient!
Waterproof, adjustable and stylish
I can't express enough how much I appreciate this feeding cloth! With its anti-dirt feature, mealtime messes have become significantly less stressful. Its adjustability ensures a perfect fit every time - no more worries about loose or tight fits around my little one’s neck! And let's not forget about the adorable cartoon designs – they add an element of fun to our daily routine and keeps my kiddo entertained during meal times. Not only does it serve its purpose wonderfully well, but it also adds charm and happiness to our everyday family moments.
highly recommend to all parents out there 😊
Makes mealtime clean-ups a breeze.
This waterproof baby bib with an adjustable apron is everything you could want in a feeding accessory: practicality, durability, and style all rolled into one! The material feels soft yet sturdy enough to withstand even the most enthusiastic eaters while keeping their outfits clean from food spills or drools thanks to its waterproof quality. Plus, adjusting the apron according to your child’s growth makes this product extremely versatile over time – talk about value for money! But what truly sets it apart are those charming cartoon prints; they bring so much joy at mealtime making them both entertaining and engaging for children.
We're absolutely delighted with this anti-dirt feeding cloth! The cartoon designs are adorable, making mealtime fun for our kiddo while keeping his clothes spotless.
Cute design, practical function.