SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bonafidegallery.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bonafidegallery.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
What a great and fun Night lamp! Good quality, the Suction Cup is in Silicons and the stem is in Wood, just like a real plungerr. The Lights is dimmable which is very nice. Because this Night lamp has been made so fun and realistic, I'm going to buy another one.
Excellent product, very good quality, shines very well
A uniquely designed night light has brought joy to my life, and I will buy another one for my friend
this is such a good buy, its bright but not too harsh in the dark. i'm definitely getting another one for my other room 😊
wonderful
I was sceptical about buying an LED plunger style light but oh boy am I glad that I did now!
the perfect blend of functionality & cuteness rolled into one product – our little girl loves her new bedside companion!
i've been using these led lights for weeks now and they're great. they don't heat up like traditional bulbs do which is awesome 🙌
Awesome
This silicone nightlight has been a lifesaver during late-night feedings with our newborn. Highly recommend for any parents out there!
No more stumbling around in the middle of the night - this thing works wonders! Plus, it looks pretty cool too.
so happy with my purchase! it adds such a warm glow to the room and doesn’t disturb your sleep at all👍🏼
recommend
Never thought I'd be raving about a night light, but here we are! This LED plunger-style light is the perfect blend of fun and practicality. It's soft to touch, easy to operate, and provides just the right amount of ambient lighting for those late-night trips to the bathroom or kitchen., it adds a quirky touch to our home decor - visitors always ask where we got it!
This plunger-style LED light has been an excellent addition to our home. It's both fun and functional!
It’s rare that you find something as useful as it is cute – but here we are! My kids can’t get enough of their new nighttime companion.
ok
I purchased this funny nightlight on a whim and have been pleasantly surprised by how much I love it The LED lights provide an adequate glow without being too harsh or disruptive in the middle of the night. Its unique design has also added some character to my otherwise ordinary bedside table setup. Moreover, its durability and long-lasting functionality make this product worth every penny spent.
Bought this for my son’s room, he adores it! It’s easy to use and provides just the right amount of light. 👌
I'm impressed by how long-lasting these LEDs are, haven't had to change them yet after months of usage 👏
Satisfactory
Just got this night light and it's. The LED lights are bright enough to guide at night but also soft on the eyes.
Absolutely love my new silicone night light! It's so cute and functional, I can't imagine going back to a regular.