SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bonafidegallery.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bonafidegallery.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I've been using this wireless car phone holder and charger for a few now, and I have say, it's one of the best purchases I've made in a long time. automatic opening and clamping feature means no more fumbling with my phone while driving - it's secure in an instant. It holds firm even on bumpy roads thanks to its strong suction cup; there's no wobbling or shaking which is such a relief. What impressed me most was the case-friendly design - I don't have to take off my phone case every time I need to charge! Plus, the fast charging capability is really efficient. Now, my iPhone gets charged up quickly during commutes or road trips which saves me so much hassle. It’s also easy to install either on the windshield or dashboard without obstructing view – safety first after all! All these features combined into one gadget has truly simplified things for me.
This wireless car phone holder and charger has been a game changer for me. The one-handed operation feature allows me to quickly secure my phone without taking my eyes off the road, which is crucial for safety. It's universally compatible with all Qi-enabled devices - so it works perfectly well with my Samsung Galaxy as well as my wife’s LG model. We don’t need multiple chargers anymore! I also appreciate that it can withstand high & low temperatures – reliable performance under extreme weather conditions is definitely a plus point. Installation was easy on both windshield and dashboard thanks to the powerful suction cup; it stays stable even during rough drives. And let's not forget about the fast charging capability, which ensures efficient power delivery in no time at all while eliminating tangled cables in the car. To sum up, this device combines convenience, efficiency and safety into one compact design.
Super convenient! The automatic clamping feature is a lifesaver, no more fumbling with my phone while driving. Love it!
I was skeptical at first but this thing really holds up well on bumpy roads. Really strong suction cup and the grip is firm.
One-handed operation? Yes please! It's so easy to use, I can focus on the road now.
I've always struggled with tangled cables in the car but not anymore thanks to this clever contraption!
This charger works like a charm with my iPhone, even through the case. No need to remove anything, just place and go.
The fast wireless charging feature saves me so much time - now I arrive home with a full battery everyday 🎉
A game-changer for road trips! Fast charging ensures my phone never runs out of battery mid-journey.
this holder/charger combo saves me so much space in my car and eliminates tangled cables - what's not to love?
Never thought I'd find something that fits both my Samsung Galaxy and wife's LG model perfectly. Universal compatibility indeed!
A few purchases are in use. All right.
This holder and charger is a lifesaver for my daily commute, it's easy to use and charges quickly.
A great space-saving solution in my car! Combines two necessities into one convenient device.
I love that I don't have to remove my case every time I need to charge. Such a thoughtful design!
Installation was a breeze and it keeps my phone securely in place even on bumpy roads. Highly recommend!
it's super stable even when i'm off-roading, doesn't shake or lose grip at all. impressive stuff!
The automatic clamping feature is a lifesaver. No more fumbling with my phone while driving, it's secure in an instant.
Easy installation on dashboard with strong suction cup - no wobbling whatsoever 👌
One-handed operation makes this device super easy to use. I can focus on the road now without any distractions.
This charger works perfectly through my phone case. No need to remove anything, just place and go - so convenient!
Installation was easy on the air vent and doesn't block line of sight at all. Safety first, always!
I love that there are no tangled cables involved while driving now thanks to this wireless charging feature.
This charger is easy to install on the windshield, dashboard or air vent - it's versatile and convenient.
I appreciate the universal compatibility of this device. It works with most smartphones which is really handy.