SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesnโt include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenโt received tracking info within 5 days, please contact us.
My tracking says โno information available at the momentโ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinย 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youโve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bonafidegallery.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bonafidegallery.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onย Contact Usย page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
These solar spotlights are just what my garden needed. They're bright, energy-efficient, and super easy to install. I'm really impressed with their performance! ๐
so happy with this purchase the lights add such a beautiful ambiance to our backyard and they last all night long ๐๐
I never thought I'd be so about outdoor lighting but here we are! These little beauties have transformed my patio into an enchanting evening retreat.
no more tripping over in the dark for me ๐ these solar spotlights light up my path perfectly every night without fail. love that i don't even need to remember to switch them on!
The quality of these solar landscape lights is top-notch. The illumination they provide is incredible - it's like having mini sunsets dotted around your yard!
bought these for my dad who loves gardening he says theyโre the best addition yet providing great visibility at night plus no extra electricity bill ๐ก๐
A fantastic investment for any homeowner looking to enhance their outdoor space. Easy installation, eco-friendly power source, and excellent brightness make these a must-have.
These solar spotlights are a dream come true! No wires, easy to install and they light up my garden beautifully.
bought these on a whim but best decision ever. my yard looks magical at night now โจ
Who knew outdoor lighting could be so simple? These solar lights have made such a difference in our backyard gatherings!
no more stumbling around after dark for me the path is perfectly lit thanks to these little gems ๐๐ก
The brightness of these solar landscape spotlights is impressive. They've transformed our outdoor space into something truly special.
I got these as a gift and I couldn't be happier! My front walkway is well-lit every night without lifting a finger or raising my electric bill ๐๐
Loving how eco-friendly and efficient these are. Solar power never looked so good!
solar powered means no extra bills which is awesome plus theyโre super bright even after cloudy days โ๏ธโ๏ธ๐ก
Aesthet, energy-efficient, and easy to use - what's not to love about these landscape spotlights?
Seriously impressed with how long the charge lasts on these things. Perfect for those late-night barbecues we love hosting ๐๐ฅ