SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bonafidegallery.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bonafidegallery.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
this tool organizer has been nothing short of a lifesaver on those busy days when efficiency matters most! i love how each compartment helps me stay organized without any hassle; every pocket seems like it was designed keeping an electrician's needs in mind – right down to their size and positioning on the belt itself. what really impresses me though is how comfortable it feels even when filled with heavy-duty stuff – no bulkiness or heaviness around my waist whatsoever! trust me when i say that investing into this product means investing into long working hours made much easier thanks to superior organization and comfort!
The level of comfort provided by this tool belt even when loaded with heavy tools is impressive! The spacious pockets ensure all necessary items are within arm’s reach while still being secure during movement. This product definitely stands up against daily wear and tear effortlessly.
The best thing about this product? How easy it makes my job! The pockets are spacious enough to hold all necessary tools securely, while still being within arm's reach when needed. It's durable too - built to withstand daily wear and tear.
Love the multiple compartments! Keeps my tools organized and easy to find.
The design is thoughtful and the material is durable. It's clear that this tool belt was made with an electrician's needs in mind. I can comfortably carry all my tools without any strain.
This belt has truly revolutionized how I work. It's a must-have for electricians!
I've been an electrician for over a decade now and have tried several belts before but none have matched up to this one! What sets it apart isn't just its durability or practicality but also its thoughtful design that specifically caters to an electrician's needs. Every pocket serves its purpose well; they're spacious enough to hold all necessary tools securely while still being easily accessible when needed. Plus, even after hours of wearing it loaded with gear, there's no discomfort or strain at all! It holds up against daily wear and tear effortlessly which speaks volumes about the quality material used in its construction.
As a professional, having the right tools easily accessible makes a huge difference. This organizer has been a lifesaver on busy days when efficiency matters most.
durable, practical, simply perfect
I've been in the trade for over 20 years and I must, this tool belt is a real standout. It's designed with such attention to detail - every pocket seems perfectly sized for my tools. The weight distribution is also impressive, making it comfortable to wear all day.
This isn't just about carrying your tools; it’s about organizing them in such a way that you save time on every job because you know exactly where everything is.
Efficiency convenience personified.
As someone who values organization and efficiency at work, this tool belt exceeded all expectations. It's not just about carrying your tools; it’s about having them organized in such a way that you save time on every job because you know exactly where everything is placed. Furthermore, despite its capacity to hold so many items securely, it doesn't feel bulky or uncomfortable even after wearing it for extended hours.
totally worth every penny!
This tool belt offers ample storage and easy access to tools, although it can feel bulky and uncomfortable when fully loaded.
I've been an electrician for over a decade and I have to say, this tool belt is one of the best investments I've made. The thoughtful design accommodates all my essential tools comfortably without feeling bulky or heavy around my waist. It's clear that it was designed with the needs of professionals in mind - every pocket seems perfectly sized and positioned for easy access. Plus, the quality of material used ensures durability which is vital in our line of work. Overall, it has significantly improved my efficiency on site.
This isn't just a tool belt; it’s an investment into efficiency and comfort during long working hours. Every pocket serves its purpose well and the overall design helps me stay organized on site without any hassle.
While it provides great organization for electrical tools, this belt tends to be heavy, impacting comfort during extended wear.
Super handy, quality material.