SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bonafidegallery.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bonafidegallery.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Love this ring! It's so durable, and the design is just perfect. Fits with any outfit.
I've been wearing this stainless steel ring since I got it - no tarnish or corrosion at all. Very impressed!
finally found a ring that doesn't turn my skin green! hypoallergenic and stylish, what more could you want?The geometric pattern on this wide band is eye-catching without being overbearing. Perfect balance of style and subtlety.
recommend
I'm absolutely thrilled with this gold-tone stainless steel ring! It has such a striking wide band design that stands out yet remains elegant. And talk about durability - after weeks of constant wear, it still looks brand new! No signs of rust or discoloration at all.
No matter if it's an anniversary or just another Tuesday, I find myself reaching for this statement piece.
The hypoallergenic feature on this piece is fantastic for someone like me who has sensitive skin. Finally found jewelry that doesn't irritate or cause discomfort while looking stylish as well! Its adjustability also means I can switch which finger to wear it on without any hassle.
This piece of jewelry has become my go-to accessory. The adjustable fit is a lifesaver for my fluctuating finger size 🙌
i love how easy it is to adjust the fit of this ring! i can wear it on any finger i like 😊
ok
This open design not only looks cool but allows me to easily resize the band as needed – genius!
Absolutely adore how well made and sturdy this stainless steel beauty is 💪 No signs of wear or tear yet!
This ring is truly a marvel. I've been wearing it non-stop since day it arrived, and there's not even a hint of tarnish or corrosion. The adjustable fit is such an added bonus - no more struggling with tight rings on swollen fingers! Plus, the unique geometric pattern adds just the right amount of flair to my everyday outfits.
satisfied
I'm loving the durability and shine on this gold-tone piece. It's easy to adjust for a perfect fit and looks great with both casual and formal attire.A stylish statement piece that doesn't compromise on comfort or quality! The open design allows easy adjustment while its unique pattern stands out in a crowd.
This isn't just another run-of-the-mill ring; its quality and style are unmatched in comparison to other pieces I own. The premium stainless steel ensures longevity while preventing tarnish and corrosion over time – which means less maintenance for me! Furthermore, being able to easily adjust the fit makes wearing it super comfortable regardless of finger size.
Impressive
From punk to chic, this versatile gold-tone ring complements every look in the book 👍
Adore this ring's versatility, it fits any style perfectly. The adjustable feature is a game-changer for comfort and fit. No signs of tarnish even after weeks of wear!
This stainless steel ring has exceeded my expectations! Its wide band design with geometric patterns adds an edgy touch to every outfit. Plus, it's hypoallergenic - no more skin irritations.
wow
What I love most about this stainless steel ring is its versatility. It effortlessly complements any look from gothic punk to contemporary chic, making it my favorite accessory in my collection. Not only that but because of its open design, adjusting its size for different fingers becomes so easy and convenient!