SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bonafidegallery.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bonafidegallery.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
After using this FM transmitter for a few weeks now, I can confidently say it's one of the best car accessories I've ever bought! The crystal-clear audio makes every song and podcast sound amazing, almost like I'm in a concert hall rather than stuck in traffic. Connecting multiple devices has never been easier; everyone in my family can link their phones without any hassle at all. The fast charging capability is another standout feature—it charges our smartphones incredibly quickly so we never have dead batteries during long drives anymore. Whether you're commuting daily or planning a cross-country road trip, this little gadget will make your journey much more enjoyable.
this bluetooth fm transmitter is amazing, sound quality is crystal clear and the fast charging keeps all my devices powered up
this bluetooth fm transmitter is amazing, sound quality is crystal clear and the fast charging keeps all my devices powered up. perfect for road trips, easily connects to multiple devices without any hassle
The audio is crystal clear, and it charges my phone super quickly.
i was skeptical at first, but this bluetooth fm transmitter exceeded my expectations. the sound quality is top-notch and it connects effortlessly to all my devices. the fast car charger keeps everything powered up even on long journeys. it's a must-have for anyone who spends a lot of time driving
Fantastic
Perfect for road trips! Seamlessly connects to multiple devices. Charging speed is impressive, no more dead phones during long drives.
i recently purchased this bluetooth fm transmitter and couldn't be happier with my decision. as someone who spends hours on the road daily, having clear sound quality for calls and music is essential, and this device delivers just that. connecting to multiple devices is a breeze—no more fumbling around trying to switch phones or tablets. what really impressed me was the fast charging feature; it keeps all my gadgets juiced up even during long trips. i no longer worry about running out of battery while using navigation apps or streaming services. overall, it's an excellent addition to any vehicle
Exceptional sound quality and fast charging. Perfect for long drives!
The charging speed of this FM transmitter blew me away! Seamlessly connects to multiple gadgets, making long drives so much more enjoyable. No more dead phones during those endless hours on the road.
highly useful!
This FM transmitter has transformed my daily commute into an enjoyable experience! The crystal-clear sound quality makes listening to music or podcasts a delight, and the fast charging feature ensures that none of my devices run out of battery. Seamless multi-device support means everyone in the car can connect easily.
connects easily to multiple devices, no more dead phones on road trips