SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bonafidegallery.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bonafidegallery.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I like it.
I recently purchased this cordless electric screwdriver and it's an absolute revelation. The LED light is such a simple feature, but makes all the difference you're working in those tricky, poorly lit areas. It's lightweight which means I can work longer without getting tired. Being cordless another huge advantage - no more being tethered to the wall or having to hunt around for an extension lead! It's made DIY task so much easier and quicker to complete.
Just got this cordless screwdriver and I'm already in love with it!
DIY enthusiast's dream!
As someone who enjoys doing their own home repairs and projects this cordless electric screwdriver with LED light has become my go-to tool. The convenience of not having a cord attached while working on various tasks cannot be overstated - it gives me the freedom to move around as needed without any limitations. Additionally, the built-in LED light provides excellent visibility even in dimly lit corners or hard-to-reach spots; it’s like having an extra set of eyes! This tool has significantly improved my productivity and efficiency.
good tool
Unbeatable for convenience.
This nifty little gadget is now a staple in my toolkit. Its compact size belies its power – making short work of screws that would have taken ages by hand. But what really sets it apart from other tools I've used is the integrated LED light – perfect for illuminating those awkward spots where regular room lighting just doesn't reach properly. Plus, being free from cords means I can take it anywhere with me without worrying about finding a power source nearby – whether that’s up into the attic or out into the garage! Overall, this product offers great value for money given its versatility and ease-of-use.
Absolutely thrilled with my new electric screwdriver.
recommend