SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bonafidegallery.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bonafidegallery.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Moving into an apartment without laundry facilities had me scrambling for solutions until I found this gem of a product. This little machine has been nothing short of miraculous when it comes to dealing with dirty clothes in limited spaces. Its compact size doesn't compromise on performance; clothes come out clean every time! Plus, the portability makes it perfect for trips or camping adventures where access to laundromat might not be possible.
Perfect for my studio apartment.
I've been using this mini washer for about a month now, it's doing an excellent job. Clothes out clean and fresh every time 👍
No moreundromat trips for me thanks to this portable washing basin. It fits perfectly in my tiny bathroom, love it!
This washing gadget has made laundry day so much easier! I can wash loads whenever I want without wasting water or energy.
Best purchase ever! This portable washer does the job just as well as bigger machines but takes up way less space 🙌
i'm really impressed with how well this thing cleans clothes despite its size. definitely recommend!
this product is amazing! i never thought doing laundry could be so convenient 😊
Impressive
Absolutely delighted with my new mini-washer. It’s super quiet, efficient and perfect for my dorm room.
saves space
This portable washing machine exceeded all expectations - simple operation, great cleaning results and very travel-friendly!
It fits right into my closet when not in use. 👏
recommend
I was initially skeptical about buying a mini washing machine, worried that it wouldn't be able to handle my needs. However, this portable washer has completely changed my perspective. It's compact but surprisingly powerful - handling everything from delicates to heavier items with ease.
I was skeptical at first, but now I can't imagine life without this mini washing basin. It's so convenient!
this little machine is great for small loads of laundry, doesn’t take up much room and does an excellent job cleaning clothes.
Satisfactory
Absolutely love how compact yet efficient it is - makes doing laundry less of a chore and more enjoyable 🌟
ok
This portable washing device has been a blessing! Not only does it clean well, but also saves me time on laundry day.
Never thought I would rave about a washing machine but here we are! This portable basin is absolutely fantastic – small enough for tight living quarters yet efficient enough even for larger loads of laundry. The folding design is ingenious - saves space when not in use yet large enough to handle several items at once when opened up – making life so much easier especially if you don’t have room or access to standard sized machines.
i'm happy with my purchase. it's light, easy to store away and washes clothes really well 😁
This mini washer is surprisingly powerful! Despite its compact size, it does an excellent job cleaning clothes The portability also makes it ideal for camping trips or vacations where laundry facilities may be scarce.
worthwhile
It's compact and super easy to use.
This portable washing machine is a real space-saver! Plus, it cleans clothes beautifully every time.
Love how practical and convenient this folding washer is. Makes laundry day so much easier!Absolutely delighted with my purchase. This little gadget does wonders for small loads of laundry.
This portable has truly simplified my life - no more laundromat trips for me!