SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bonafidegallery.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bonafidegallery.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
beautiful, good size, spacious and with all its pieces, it serves perfectly to accommodate everything and you see perfectly everything you have, good material, looks resent and light, very happy with the purchase
Very satisfied with this article. It can take a lot of product and looks pretty solid.
Thank you😻
Love it
so beautiful. as it is in the picture
I like it very much😃👍🏼🥰
Recommended for purchase!) very stylish organizer!) thanks
Impeccable!! Very large, large capacity to tous full size products and the drawers are deep too!! The necessary match perfectly with the green container for cottons!
useful
Excellent
Perfect! fits a lot inside
finally I have ordered it
Cool organizer
good quality
I found it very big and space, only the drawers that are not so firm, but his quality leaves nothing to be desired🤌🏻If you are in doubt about the color opt for white.
Great, excellent quality.
Perfect I'm really satisfied❤️🏆🙏🏻
Good, fits.
😍❤
In love with this product! I find it super useful! And super nice!❤️
Everything arrived well packed seller fulfilled everything just recommend to everyone follow the photos
I thought it would be a little bigger, , but it's beautiful and very practical, everything worked out and arrived right. overall great purchase🥰
Cool thing. Great packaged, nice and useful. I recommend!
Great product i love it
Great product
great
Very nice product, nicely made.
excellent product
Simply Beautiful. The item arrived flawless and fast. Worth It
The container is simply chic, it came in a box, well packed, the lid is transparent in a protective film. Super. I recommend it.
Perfect!!!!! Amazing like the pictures!! Very good quality 😍😍😍
A product is perfect!!!! Satisfied right :-)
effective and practical
Very nice everything is organized together
Came like in the picture. A little smaller than I thought then look at the dimensions. I'm satisfied!
Excellent Product I loved, good size, exact color super well packed and arrived in good time, I really recommend it
Very beautiful and good size, looks 100/100 resistant
I loved it! Good quality, received quickly, great
Works well and efficiently.
It's really good! I really liked, quality and very beautiful, recommends with all the heart
Very cute and practical
I think I made a good choice of color. It looks luxurious and has a large size, so I stored it for some reason. It's been very neat to clean up with this.
cool
Definitely a great product. and at a friendly price. Keeps all products dust free. and keeps order.
Great box! Looks so tidy and arrived safe and well packaged!
Perfect at levels I have a place for all my things I'm satisfied with levels doing Order in mess.
Super Large Capacity
it's beautiful, I love it!!
Very beautiful and roomy box for cosmetics. I recommend
Very beautiful, as it looks elegant in a piece of furniture
My wife will be happy with the gift, for Mother's Day. I recommend
I highly recommend his purchase. This box is very spacious, done really well, has a lot of space to be exploited.
Superb
perfect condition
OK
Wowwwwwww
I like it very much
It looks really good 😀
Perfect!
very cool and large capacity organizer
I love it! It is super wide and has a very good height to put in big boats. I'm delighted. I recommend it.
Perfect came packed well
It looks great!!! Very good quality and precious!
Great product. As described. Big enough for bath stuff and cosmetics.Material: plastic