SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bonafidegallery.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bonafidegallery.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This shaver is a game-changer. The 4-in-1 functionality means I can take care of all my grooming needs with just one device - it's so convenient! Not to mention, the 4D floating technology ensures a close and comfortable shave every time. Plus, it's waterproof which makes for easy cleaning and allows me to use it in the shower if I want. And let’s not forget about USB charging – perfect for travel or on-the-go touch-ups!
Cleaning it under water is super easy and quick.
An excellent product! Has a great finish with a good grip on handling 😊
USB charging is so handy, especially when I’m on the go
The cleanliness is excellent, the material is also very good, and there are many accessories. I highly recommend everyone to use it
This product is very good and fully functional. My dad really likes it and I suggest buying it. Thank you!! 😁
I bought it for the second time. Not only can I shave my beard, but I can also shave my hair. The shaving power is strong and it won't hurt me.
I can shave in the shower thanks to its waterproof design. So convenient
I bought this as a gift for my husband. He loves it. It can cut the hair cleanly without hurting the skin.
This device has made my grooming routine so much simpler and efficient. Highly recommend!
The appearance is very good, the feel is also very good, the strength is very suitable. I am very happy
Cleaning couldn’t be easier – just rinse under water and you're done.
I love this razor! It is also easy to use. It is very smooth, ergonomic and pleasant to hold. He doesn't slip or feel embarrassed. The blade slides over your skin like a feather. I highly recommend this razor.
This is the most comfortable shaver I have ever used. It runs smoothly and the blade is sharp, but it won't harm the skin.
I can charge it from anywhere: power bank, laptop... so convenient!
I love how versatile this device is – definitely worth the investment!
Love this shaver! The 4-in-1 functionality is a lifesaver in the morning. I can shave, trim and even cleanse my face with one tool.
I was skeptical at first but this device has exceeded all my expectations. The blades adjust perfectly to my face for a close, comfortable shave.
The best part? It's waterproof! No more waiting until after the shower to shave.
Great for on-the-go use. With or without foam or gel, it works wonders!
10/10 👍
This shaver is fantastic - smooth movement and no skin irritation. My skin feels fresh every time.
USB charging is so convenient! Can charge from anywhere: power bank, laptop... you name it!
Cleaning couldn’t be easier – just rinse under water and you're done.
👍👍 Two thumbs up for this electric shaver!
Works perfectly, I hope it will last a long time 🙌