SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bonafidegallery.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bonafidegallery.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent, the most catchy of all my lures today))
Arrived Today excellent product very reliable sait recommend
Thank the seller for the excellent turntables
Everything is fine, it came quickly, Bryansk
The product looks great. Matches MEPs 3. everything is done carefully. Ordered 10 more pieces of different colors.
As fully described, ordered 6 PCs. I am satisfied with the workmanship, I liked the quality of the coloring. The hooks are sharp, the fingers do not unbend, the rings are elastic enough. White tees liked more
The bait is very good plays very well even caught one bass yesterday very good
The pike catches, but the coating peeled after the first application
Did not check, looks good, well packed
Item as described. Done well. It remains to test on reservoirs😎
Item as described. Lure number 2. Done well. It remains to test on reservoirs😎
recommend
The product is excellent, it is of high quality painted, it is also painted, not pasted over. For light spinning with a dough of 3-15g of spoon, weighing about 9 grams-what you need. Took different colors for the capricious fish, the Osbo colors took two pieces. I recommend the product and seller.
The quality of the lures is great, the price is delicious, the delivery is fast! On the ASP is what you need!!! Took 20 grams
I liked it, now let's see how effective they are😉
I liked it, now let's see how effective they are😉
The hooks are sharp, in weight and appearance, that's what you need. I recommend it.
Very good top, very fast delivery
The hooks are definitely sharpened, let's look at the game in the water, if it shows itself badly-I will add the review
For this price is basically normal. Unambiguously sharpen the hooks. On the water Let's see how they work if there is a bad game-I will add a review
For my money it will go as it will catch the addition of painting a normal hook with rings
Beautifully made, I think they will work, we will try
Looks great
Briliant. Attached photo.
Received quickly, beautiful color. Weight of 10g instead of 9,1g. Not yet tested
The quality is satisfied
Have long been tested in action. Catchy. I recommend it. Pike and perch will appreciate.
An ordinary spinner. There is no light-accumulating effect, that is, it does not glow in the dark. I hope he won't twist the weave.
Great bait! I have already justified myself on the river. I took the pike. The quality is great! Recommend for purchase!
The product is as described, the quantity is the same as the order.
I liked everything. Design, tees, painting. I think they will work. In the photo from the top of the famous brand, a great turntable. But for a price of approximately 1Q10. It is clear in whose favor.
Excellent turntables Thanks seller good service.
Goooood
5 stars
The performance is not bad. but, the petal is magnetic and the sticker on the adhesive .... let's see how it will be in business ....
The lures came early. The packaging is good, the painting is good, the color is the same, the hooks are sharp. The seller is handsome-I recommend.