SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bonafidegallery.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bonafidegallery.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Its compact design allows me to easily set it up at home and some quality practice time in. The inclusion of three rebound balls is genius—it adds variety and unpredictability into the mix just like a real game situation would. This product has truly revolutionized how I train.
It's so easy to use and the rebound balls are a great addition. Perfect for indoor practice.
I was looking for something to help improve my badminton skills and stumbled upon this training device. It's been nothing short of amazing! The three rebound balls offer a unique challenge that has significantly improved my reflexes and agility. Plus, it's so easy to set up indoors which means I can practice of the weather outside. A great investment indeed!
i was skeptical at first but after trying it out i have no regrets, its perfect for indoor practice sessions.
Never thought practicing alone could be so effective until I got myself one of these devices 💪🎾
Seriously impressed by how much my skills have improved since I started using this training device. Worth every penny!
best purchase i've made in a while, it’s perfect for solo training sessions indoors 👌
The three rebound balls add an extra challenge that has really helped improve my game. Fantastic product!
Great for indoor practice, the rebound balls keep me on my toes!
I've seen a noticeable improvement in my game since using this device. It's easy to set up and perfect for solo training.
I've been using this device for indoor practice and it's been a game-changer. My performance has improved significantly.
recommend
No more excuses not to practice now! This little gadget is just what I needed 🏸
The quality of this product has surpassed my expectations, it’s sturdy and well-made. The three rebound balls are an added bonus!
satisfactory
no need for an opponent anymore, this thing works wonders. i'm getting better every dayThe three rebound balls add so much value to the overall experience. Definitely worth the investment!
This training device has made practicing badminton at home so much easier. It's convenient and effective 👍
i love how it challenges me
Excellent
Perfect tool for indoor practice sessions when you don't have a partner or the weather isn't cooperating.
This device has truly been a revelation - no need for a partner anymore and the three rebound balls add an extra dimension to training that really helps improve reflexes quickly.
I love how easy it is to set up and use. It’s become an integral part of my daily routine 👍
Amazing product, really helped me improve my badminton skills. The rebound balls are a great feature!
this device is truly amazing, I can now practice anytime without needing a partner.
ok
The setup was super easy and it’s surprisingly fun to use. Plus, it gives quite a workout! Definitely recommend 🙌
worthwhile
This training is fantastic! It helps me keep up with my solo practices even when the weather isn't permitting outside play 🌧️🏸
It's portable enough to carry around which makes it more convenient for me as I travel often.
The quality of the materials used in making this product deserves five stars ⭐⭐⭐⭐⭐ Well done!
fine